User Types

User Type

Description

agent

A staff or team member that can assist patients or providers.

application

A generic identifier for automated processes or services.

clientadministrator

An administrative account used to access reports, groups, eligibility, among other management capabilities.

counselor

A licensed behavioral health provider (i.e. social workers, counselors, psychologists, etc.). These individuals can treat patients, but are not licensed to prescribe medications.

medicalpractitioner

A medical doctor (MD) who can treat patients and prescribe medications if necessary.

member

A user that can access one or more of WellVia's services and request treatment from a provider. Members are synonymous with patients.

nurse

A medical professional that can access and assist with clinical needs, but cannot treat patients.