User Types

User TypeDescription
agentA staff or team member that can assist patients or providers.
applicationA generic identifier for automated processes or services.
clientadministratorAn administrative account used to access reports, groups, eligibility, among other management capabilities.
counselorA licensed behavioral health provider (i.e. social workers, counselors, psychologists, etc.). These individuals can treat patients, but are not licensed to prescribe medications.
medicalpractitionerA medical doctor (MD) who can treat patients and prescribe medications if necessary.
memberA user that can access one or more of WellVia's services and request treatment from a provider. Members are synonymous with patients.
nurseA medical professional that can access and assist with clinical needs, but cannot treat patients.